At Spinathlon Game Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website, mobile site, app access, games and services (collectively, the “Services”).
We are committed to complying fully with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant UK Gambling Commission (UKGC) requirements. By using Casino Spinathlon Game or Spinathlon Game play, you agree to the practices described in this policy.
If you have any questions, contact our Data Protection Officer at privacy@spinathlongame.casino.
1. Who We Are (Data Controller)
Spinathlon Game Casino is operated by [Insert Legal Entity Name, e.g., Spinathlon Ltd], a company registered in [Insert Jurisdiction if required; for UK-facing: compliant with UKGC licence number XXXXX]. Our registered office: [Insert Address – use a placeholder or generic if not specified]. We act as the data controller for the personal data we process through the Services.
2. Information We Collect
We collect different types of information depending on how you interact with us:
Personal Identification Data
- Name, date of birth, gender
- Email address, phone number
- Residential address and postcode
- Government-issued ID documents (for verification – passport, driving licence, utility bill etc.)
Account & Financial Data
- Username, password (hashed)
- Payment method details (we do not store full card numbers – processed securely via PCI-DSS compliant providers)
- Transaction history, deposit/withdrawal amounts
Technical & Usage Data
- IP address, device type, browser type, operating system
- Login times, pages visited, time spent on site
- Game play data (bets placed, wins/losses – aggregated where possible)
- Cookies, pixels and similar tracking technologies (see our Cookies Policy below)
Responsible Gaming & Verification Data
- Self-exclusion requests, deposit/loss limits
- Source of funds/wealth information (when required under anti-money laundering rules)
- Gambling behaviour flags (to support safer gambling)
Communication Data
- Messages sent via live chat or email support
- Marketing preferences and opt-in/opt-out records
We do not collect special category data (e.g., health, ethnicity) unless you voluntarily provide it in support of responsible gambling assistance.
3. How We Collect Your Information
- Directly from you when you register, deposit, verify identity, contact support or update your account
- Automatically through cookies, server logs, analytics tools (Google Analytics, etc.)
- From third parties: payment providers, identity verification services (e.g., Jumio, Onfido), credit reference agencies (for AML checks), UKGC-affiliated databases (GAMSTOP), fraud prevention services
4. How We Use Your Information
We process your data for the following lawful bases under UK GDPR:
| Purpose | Lawful Basis | Examples |
|---|---|---|
| Provide and operate the Services | Contractual necessity | Account creation, game play, deposits/withdrawals |
| Verify identity & age (18+) | Legal obligation (UKGC licence) | KYC checks, AML compliance |
| Prevent fraud, money laundering | Legal obligation & legitimate interests | Transaction monitoring, sanctions screening |
| Promote responsible gambling | Legal obligation & legitimate interests | Setting limits, self-exclusion, GAMSTOP integration |
| Send service-related communications | Contractual necessity | Account updates, bonus activation, withdrawal confirmations |
| Marketing (if you opt in) | Consent | Newsletters, personalised offers, free spins alerts |
| Improve our Services & analytics | Legitimate interests | Site performance, game optimisation, bug fixes |
| Comply with legal/regulatory requests | Legal obligation | Responding to UKGC, law enforcement, court orders |
5. Sharing Your Information
We share data only when necessary:
- With service providers (processors): payment gateways, hosting providers, verification services, cloud storage – all under strict data processing agreements
- With regulators: UK Gambling Commission, HMRC (when required)
- With anti-fraud & AML partners
- In the event of a merger, acquisition or sale of assets (your data may transfer to the new owner)
- To protect our rights, safety or property (e.g., legal claims)
We never sell your personal data to third parties for marketing purposes.
6. International Transfers
Some of our service providers are located outside the UK/EEA (e.g., cloud servers in the US). Where this happens, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements, Standard Contractual Clauses or adequacy decisions.
7. How Long We Keep Your Data
We retain personal data only as long as necessary:
- Account data: while your account is active + up to 5 years after closure (UKGC/AML requirements)
- Transaction records: minimum 5–6 years (tax & gambling laws)
- Marketing data: until you withdraw consent
- Technical logs: up to 12 months
- Responsible gambling flags: as required for safer gambling purposes
After these periods, data is securely deleted or anonymised.
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase data (in certain circumstances)
- Restrict processing
- Object to processing (including marketing)
- Data portability
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any right, email privacy@spinathlongame.casino. We usually respond within one month.
9. Security of Your Data
We use industry-standard measures including:
- Encryption (TLS 1.3) for data in transit
- Strong access controls and pseudonymisation where possible
- Regular security audits and penetration testing
- Staff training on data protection
However, no system is 100% secure – we cannot guarantee absolute security.
10. Cookies & Similar Technologies
We use cookies and tracking technologies to enhance your experience. See our separate Cookies Policy (linked in the footer) for full details on types, purposes and how to manage preferences.
11. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with the updated “Last updated” date. Significant changes will be notified via email or in-site banner.
12. Contact Us
Questions or concerns? Email: privacy@spinathlongame.casino Write to: Data Protection Officer, Spinathlon Game Casino, [Insert Address]
Thank you for trusting Spinathlon Game Casino with your data. We’re committed to keeping it safe so you can focus on enjoying Spinathlon Game play.